Shipping & returns
Delivery times and costs across Egypt, plus our free 14-day returns and exchanges policy.
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Shipping
We ship to every governorate in Egypt: Cairo and Giza in 1–2 working days, elsewhere in 2–4. It costs EGP 75 and is free over EGP 2,500. You'll get a tracking number by SMS once your order leaves.
Returns & exchanges
You have 14 days to return or exchange for free. Request it via the contact page with your order number and a courier will collect. Underwear and swimwear can't be returned for hygiene reasons.